These are questions no dashboard answers. Why people don't follow the safety protocol that was designed for them. Why a prevention policy doesn't change the behavior it was meant to change. Why a team uses an AI tool in a way nobody predicted. Data tells you what happened. It doesn't tell you why.
I do the fieldwork, and what comes back is an evidence-based read of what is actually going on, with a clear path to what comes next. When the answer turns out to be a system, I build that too.
A voice that connects human behavior and technology without the hype — for a conference, a leadership program, or a room that has to decide something afterward.
I speak about how knowledge gets made in human–AI work, what organizations lose when they over-formalize it, and what thick human detail still buys you in an age of agents.